Whether you are an expert at answering questions or a novice, you can make a difference at a live chat support job. And there’s no shortage of options to choose from.
Alorica
Amongst the myriad online job boards and job sites, Alorica stands out from the crowd. Founded in 1999, Alorica has grown to over 100,000 employees in over 75 locations worldwide. Some of the company’s more noteworthy offerings include teleservices, fulfillment, and offshore solutions. Amongst the many benefits of working for Alorica are a competitive benefits package and comprehensive benefits coverage, perks ranging from medical and dental insurance to 401(k) matching plans and even employee discounts at select retailers. Alorica is an equal opportunity employer, so no matter what your skill set or career ambitions, you’re bound to find a job that suits you.
OutPLEX
Providing customer service is what OutPLEX is all about. It’s a company that provides customer support and messaging to some of the most well-known brands in the world. The company has a wide network of agents in the United States, as well as in several other countries.
OutPLEX provides customer service through both phone and chat support. It’s used by companies such as American Express, Lowe’s, and Humana. The company’s mission is to provide the best customer experience possible, while increasing the value of the company’s investment.
OutPLEX hires US-based work-at-home customer service representatives. The company offers benefits and over-achieving incentives to its employees. The company also values integrity and honesty. Applicants must have a minimum of six months of customer service experience, as well as excellent communication skills.
ModSquad
Currently, ModSquad is looking for the next generation of Customer Support Agents to help them provide exceptional customer service to their customers. Their job consists of engaging with customers and answering general questions regarding client products. ModSquad also engages with their customers via social media. The company has a large, international team that consists of specialists from education, government, and nearly every other industry. They are currently seeking people with the following qualifications.
The company has a robust internal support system and offers a fun work environment that is not too far from home. In fact, ModSquad employees can work from any location with high-speed internet access. They also offer a flexible schedule, with the option to work up to eight hours on the weekends.
Freshchat
Whether you are a newbie or an experienced team member, you’ll find Freshchat’s live chat software easy to use. It offers a great blend of automation and human assistance. Combined with Freshworks’ other products, you’ll have everything you need to provide excellent customer service.
Freshchat is a customer messaging app designed to transform the way you engage with your visitors. It can be used on your website, mobile apps, and social media. Its features include real-time messaging, a chatbot, and a host of advanced automation tools.
The dashboard allows you to track productivity and chat trends. You can also set up business-specific metrics and metrics for individual agents. The dashboard’s clean layout makes it easy to find information quickly.
Accolade Support
Whether you’re looking for a part-time job or a full-time gig, you’ll find Accolade live chat support jobs abound. They’re a great way to earn a little extra cash.
Accolade’s customer service agents don’t receive benefits or even paid time off. In return for their efforts, they’re paid hourly. They’re also allowed to choose their own hours.
Accolade offers a variety of different jobs, from inbound customer service to outbound telemarketing. They also hire home workers. The company has an A+ rating with the Better Business Bureau, which is a good sign. Interested applicants can submit an application, fill out a survey and pass a screening test to see if they’re a fit for the company.
Teletech
Whether you’re looking for full time or part time work, TeleTech live chat support jobs can be a great way to earn a living from home. TeleTech is a well-established company with offices all over the globe. It offers customer experience services and hires people with passion for helping customers.
While some companies require a certain amount of formal education or experience to be considered for a particular job, others will only ask for a high school diploma or GED equivalent. Some companies will also require a criminal background check before hiring you.
Some live chat support jobs require more than just a computer and a high-speed internet connection. For example, Sutherland Global agents must have at least 2GB of RAM and one USB port, or a dual core or quad core processor.
