Live Chat Advisors work with consumers, and their primary responsibility is to guide them through the home loan process. They must be up-to-date on resources and products, and they must also foster customer loyalty. In addition, chat agents must provide support to fellow agents and continue their education to stay relevant. Some chat agents guide as many as 15-20 customers through the home loan process daily. They also use sales tactics to create cross-selling opportunities and develop partnerships with different departments.
Work from home job
You can earn a steady income from home as a Live Chat Advisor. This job is ideal for tech-savvy individuals who have experience dealing with Apple customers. This position requires you to answer questions about the products and services offered by the company. You can also offer technical assistance to customers. This work from home job offers a variety of perks, including paid vacation and product discounts.
The work environment is typically quiet and professional. You may receive occasional phone calls, but this is not necessary. This work from home job can be part-time or full-time. It is also less stressful than traditional phone support positions. However, you may need to be available for occasional in-person meetings.
The Outplex company is always on the lookout for new talent to fill its positions. Candidates should have a typing speed of 40-50wpm and exceptional grammar and communication skills. Depending on experience, you can earn between $9 and $14 per hour.
Salary
Salary for Live Chat Advisor jobs varies according to location. The highest paying area is Atkinson, NE, followed by Bolinas, CA, and San Francisco, CA. These four cities earn an average of $6,645 per year, more than the national average. Applicants must have excellent communication skills and be able to multi-task.
These online chat jobs give you the chance to work from home and receive payment right away. Whether you are looking for a job in customer support or technical support, online chat jobs are an excellent way to make extra money. Companies like Outplex are always on the lookout for new talent. Interested candidates should have an accurate typing speed of forty to fifty words per minute, excellent grammar and communication skills, and previous sales experience. Depending on your skills and experience, you can make between $9 and $14 per hour as an Outplex agent.
Salary for Live Chat Agent jobs varies, with some paying up to $40,500 annually. However, the average salary for a Live Chat Agent varies between $23,500 and $32,500 per year, with the highest paid Live Chat Agents earning $37,500 per year. As with any job, the average salary will depend on a number of factors, including the location of the job, the skill level, and the number of years of experience.
Requirements
The Requirements for Live Chat Advisor jobs include excellent keyboarding and PC skills. Additionally, a positive attitude is required. A thorough understanding of the bank’s policies and programs is also important. In this role, you’ll be assisting customers with all aspects of their home loan process, from choosing the right interest rate to applying for a mortgage.
You should be comfortable working with computers and be able to type fast and accurately. You must also be highly organized and able to multitask. A good agent will be able to use shortcuts and templates to make their work flow smoothly. The ability to keep track of resources is essential.
You should have a high school diploma or GED. Other requirements may include previous customer service experience. Some companies require at least two years of experience, and some may even require more. However, these requirements are generally lower than those for other customer service jobs.
Company
If you’re looking for a great job, consider working at a company that offers live chat advisor jobs. This company specializes in online software and needs chat agents to help clients use the product. This type of position is usually full-time and pays well. You may even be able to work from home.
The company pays $10 an hour for sales agents and commissions for non-sales customer service agents. You can also earn a higher salary by achieving stellar metrics. The requirements vary depending on the company. Some only hire US-based freelancers; others hire individuals from around the world. In most cases, the most important requirements are a good typing speed and native-language skills.
Those who have excellent typing skills and customer service experience can apply for the part-time or full-time position at this company. However, you’ll need to have some computer knowledge and excellent customer service skills in order to be successful with the position. LiveWorld also offers benefits for part-time agents.
