Live Chat Agent Jobs in Canada offer an excellent opportunity to work from home and earn a great salary. These positions are available online and you’ll receive thorough training. You can also set your own schedule, but you’ll need to commit at least 10 hours per week to this role. This job is a great choice for anyone who enjoys helping people.
Job description
A Live Chat agent is responsible for providing customer support over the web. In addition to answering customer questions, they must be able to navigate through the live chat software and effectively leverage customer data. Depending on their position, the live chat agent may have to engage with multiple customers at once. For this reason, having good time management and multi-tasking skills are crucial.
The main responsibility of a Live Chat agent is to respond to customer questions quickly and effectively. Online chat channels can be confusing and difficult to understand, and it is imperative that the agent responds to customer queries clearly and accurately. Incorrect communication can lead to frustration and further confusion for the customer. It is also important to be professional and courteous, and to close chat sessions politely.
Live Chat agents must be knowledgeable about the banking products and resources. In addition, they must be able to maintain customer loyalty. They must also provide support to their colleagues. The job requires constant education and training. Generally, a chat agent will guide about 15 to 20 customers through the home loan process each day. They must also employ various sales techniques to identify cross-sell opportunities.
Earning potential
Getting paid to chat online can be an attractive option for those who are interested in working as live chat agents. Working with online chat services such as Needle will give you the opportunity to earn by getting business for your favorite brands. You will earn based on the number of chats you handle, so the more you do, the more money you can earn. The application process takes less than an hour, and you’ll receive a decision from a hiring manager within two days. Depending on your availability, you can work as many or as few hours a day as you desire. Besides, this job opportunity will allow you to display your taste and passion for the products and brands that you’re selling.
One of the most popular freelancing sites is Upwork. Upwork has numerous jobs posted, and if you’re looking for an entry-level position, this site is a great place to start. Just make sure you do your research before you apply to avoid scams. You don’t want to waste your time and money on a job that’s not for you.
Work from home
Working at home can be a great way to earn money on the side. There are numerous companies that hire home-based chat agents to help customers. For example, Apple at Home Advisors provide technical support and customer service. This can be done from home and pays fast. You can earn up to $14 an hour in this position.
As a live chat agent, you’ll be on the phone or via Skype with customers from small and medium businesses throughout Canada. You can work with plumbers, dentists, real estate agents, pizza places, and many other types of businesses. This opportunity requires strong keyboard skills and multitasking skills. You’ll also need basic equipment such as a computer or laptop and a quiet area to work. These companies pay per chat, and you can earn between $8 and $15 an hour.
For this work from home opportunity, you’ll need a reliable computer and high-speed internet. You’ll need to have at least 65 wpm typing speed. You can choose your own hours, but you’ll be working at least 10 hours a week.
