If you’re looking for Work-from-home jobs, you may want to consider a Live Chat Agent job. These positions require a high level of computer proficiency, excellent typing speed, and the ability to multitask. It’s also important to know how to use templates and shortcuts to keep your workload efficient and organized.
Work-from-home options
If you are seeking a job as a live chat agent, you have many options. Many companies will hire individuals who work from home. Several of these companies will provide paid training, benefits, and a flexible schedule. However, you must be wary of scams.
If you are looking for a remote job, you may want to try Indeed. This job board connects people with companies in need of chat agents. The site is great for finding work-from-home chat agent opportunities and will save you time, which translates into more income. Another great option is Live Person, which represents several large companies in different niches. This company can offer you a job that involves providing customer service via phone, chat, text message, and Facebook Messenger.
Other work-from-home options for live chat agent job seekers include eCounseling. These types of online chat jobs are typically not as demanding as other customer service positions, but some companies do require some experience. Some of the online chat jobs are part-time, and others are full-time.
For people who would prefer a full-time or part-time job, Uber offers customer support positions. These positions require excellent typing skills and can range from full-time to part-time. For those with good typing skills, these jobs will pay well, and those who work full-time may even earn benefits.
Requirements
Live chat agent jobs require a strong sense of empathy. This means that you must be able to understand what a customer is going through and be patient while explaining it. Your primary responsibility is to resolve customer issues. If you are unable to resolve the issue, you should refer the customer to another team member.
A good live chat agent is able to provide customers with clear, accurate, and concise information. In addition, they must be able to multitask in order to provide the best customer service. A live chat agent must also be able to use the live chat software well and leverage customer data effectively.
While the requirements for live chat agent jobs vary, some companies will require you to have a specific background to qualify. For example, an agent at Just Answer must have a background in accounting, finance, or other related fields. LiveWorld agents, on the other hand, will provide customer service through social media. These agents will respond to customer inquiries, track social sentiment, and translate user content. Unlike some other chat agent jobs, LiveWorld agents can work anytime and anywhere.
For those applying for remote live chat agent jobs, it is important to have a dedicated internet connection. In addition, you must have customer service experience. A good working environment with minimal distractions is essential. You should also be available during the company’s hours.
Salary
The salary for Live Chat Agent jobs can vary from $15 an hour to $21 per hour, depending on the type of company and the skill set of the agent. Chat jobs can be flexible, allowing you to work a variety of hours and on weekends. To help you determine the best salary for your desired position, you may want to use an online job site like ZipRecruiter to search for available jobs.
The average salary for a Live Chat Agent job varies from city to city. The top ten cities pay between $30,477 (110.1%) and $39,739 (143.6%) more than the national average. The lower-cost living areas pay less than the higher-paying areas. Depending on your skills, experience, and location, the average salary may be lower or higher than the national average.
Live chat agent jobs require a high-speed Internet connection and typing skills. To earn between $8 and $15 an hour, you should be able to type at a rate of 30 words per minute. Applicants should have an excellent command of English and have a passion for customer service. You can work from home and have flexibility to spend time with your family.
Some companies don’t require college degrees, but some do. For example, a bachelor’s degree is required for some technical support jobs, while a computer science degree is preferred for other positions. However, you don’t need to be college educated to become a live chat agent. However, it is helpful to have some relevant experience in customer service.
