If you are looking for Live Chat Jobs, you’ve come to the right place. Here you’ll find information about Job Descriptions, Requirements, Locations, and Pay. Live Chat Software is a customer service software company that develops live chat software. These systems are used in lead generation, ecommerce sales, and customer support.
Pay
If you have a passion for chatting and are willing to help others, you can find a variety of Pay for Live Chat jobs online. A lot of people need a listening ear and someone to talk to. They might have just moved to a new town, or need a new perspective on a problem. Other people may be elderly, or have lost loved ones. You can help these people by being a friend and getting paid for it!
The average salary of a Live Chat Agent varies considerably by state and city. According to ZipRecruiter, the average salary in Minneapolis, MN is $30,658 a year, which is more than the national average. However, pay for this role can vary depending on skill level, location, and years of experience.
Locations
Live chat jobs typically focus on providing customer support to customers in a virtual environment. Typically, these employees will answer questions about discounts, shipping rates, return policies, and the type of items in stock. Depending on the company, many live chat positions will also require follow-ups and flowcharts. Other common tasks include verifying information, processing payments, and keeping track of reported issues. Some companies offer live chat jobs 24 hours a day, so you can work at any location.
Many large companies hire a large number of chat agents. Generally, these positions are flexible and involve some weekend work, but the pay depends on the type of employer. The national average pay for live chat jobs is $15 per hour, according to ZipRecruiter. However, some chat agents may earn more if they have experience and are highly technical.
Experience
The skills required for live chat support jobs are similar to those of phone agents, but the specific job duties differ. Both types of agents need to be friendly and knowledgeable, and they must be able to follow procedures. In addition, they must be good at making customers feel important. For these reasons, experience in customer service is essential.
Live chat support jobs require at least a high school diploma or a GED, and most employers prefer applicants with previous customer service experience. Some employers also require specific industry knowledge, while others prefer candidates with vendor-certification. Other important skills include good grammar and typing skills. Applicants should also be able to multitask and de-escalate situations.
