Live Chat Support Jobs

Live Chat Support Jobs

If you are searching for a way to earn money online, you may want to consider a job in Live Chat Support. These jobs require a person to answer customer inquiries and handle live chat messages for businesses and social media accounts. They can set their own hours and are usually based online. However, there are many advantages to working from home, including the flexibility and freedom of being your own boss. Listed below are some of the benefits of working from home.

Requirements

While phone and live chat support have very similar jobs, they are very different in the way they handle customer inquiries. Whether they are contacting a customer or giving them information, both require that the customer service agent be courteous and follow procedures. In addition to having great interpersonal skills, chat agents must have the ability to multitask. This is because they are expected to respond to as many inquiries as possible while still maintaining high levels of customer satisfaction.

A high school diploma or GED certificate is typically enough to qualify for a live chat support job, though additional training is provided on the job. Experience is also important, since some employers prefer candidates who have vendor-certification. Chat agents should also be proficient with live chat computer programs, and they should have good listening and typing skills. It also helps if they have a background in customer service as they will be dealing with a wide variety of issues.

Salary

If you’re interested in working in customer service and are passionate about solving problems for people, a career in live chat support may be right for you. Many companies need chat agents to answer customer questions and troubleshoot technical issues. These positions may be part-time or full-time and require excellent typing skills. They can earn a range of up to $20/hour. Depending on their experience and skills, they may be paid hourly or receive benefits.

SiteStaffChat is a company that hires web hosting experts for its chat support team. Their chat reps answer questions and provide technical support for clients. They don’t pay per chat, but they do pay fairly, compared to other jobs. In addition, SiteStaffChat hires part-time employees for up to 40 hours a week. While new entrants can expect to earn $10/hr, there are additional perks and incentive schemes for top-performing employees.

Work-from-home options

There are several legitimate work-from-home options for live chat support. Sutherland, for example, is a company that specializes in digital business transformation. This company pays you weekly in electronic transfers. To apply, you must have a high-speed Internet connection and noise-canceling headphones. Depending on your experience, this company could offer you a full or part-time opportunity.

To qualify for a live chat support job, you will need to have a high school diploma or GED, at least six months of customer-service experience, and be able to work weekends and evening shifts. Once you’ve completed your profile, you can apply for jobs. Be sure to list all of your credentials, including any previous customer service experience. Some of these companies offer full-time and part-time positions, and your hours will depend on the number of customers you help.

LiveWorld, a social media solution company, hires people for part-time and full-time contracts as community moderators. Applicants must have excellent English language skills, be able to multi-lingual, and have two years of experience in online community moderation. These companies pay well, but the hours can be short. Most work-from-home options for live chat support jobs require a high-speed internet connection.

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