You can make $10 an hour by answering questions from customers via their employer’s live chat application. The job requires a laptop and mobile phone. You’ll work for a variety of different companies, from online retailers to tech support services. You can work from home if you own a computer and headset.
As the name suggests, remote chat agents answer customer questions via their employers’ online chat application. They are primarily responsible for troubleshooting issues and answering customer questions. They work at home or in a call center and answer questions from customers as quickly as possible. These jobs require good communication skills and a working knowledge of computer software. Some employers prefer candidates with some previous work experience. A moderate to good computer proficiency, excellent communication skills, and a willingness to work flexible schedules are necessary qualifications.
While live chat applications are often considered an attractive option for businesses that experience high volumes of customer questions, there are some considerations to keep in mind. While live chat is faster than email or phone support, it can also be difficult for remote agents to respond to complex issues in a timely manner. Therefore, organizations should ensure that they provide training and resources to make the live chat experience a good one for customers.
They provide basic to complex technical support
Live Chat jobs require multitasking skills to meet a wide range of customer requests. This is because live chat support agents must be able to extract crucial information from chats, investigate relevant files, and navigate different software systems. They also must follow proper protocols and deliver well-formulated responses. Those who have these skills will be more productive and achieve higher customer satisfaction rates.
A dedicated internet connection is required for working remotely with live chat jobs. Ideally, the work area should be quiet and distraction-free. In addition, candidates should have at least a 17-inch monitor. Applicants should have some previous customer service experience, be able to answer questions accurately and have some knowledge of computer technology.
They require a mobile phone and laptop
If you are looking for a flexible job, you can easily find online chat work from home jobs. Many companies are looking for people with excellent communication skills to provide online customer support. These companies pay between $14 and $19 per hour for their workers. These jobs also do not require a computer or dedicated workspace.
You can find a lot of chat agent jobs at FlexJobs. However, most of these positions require some telephone support, so if you’re not a fan of working on the phone, this may not be the best option for you. If you’d rather work entirely online, consider a part-time position instead. Some companies also require you to work a certain number of hours, so keep that in mind.
They are non-sales customer service agents
Live Chat work from home jobs offer a flexible schedule and offer the opportunity to work from home and set your own hours. These non-sales customer service agents can offer technical support, answer questions, and assist customers through chat. Companies such as Outplex are always looking for new talent to join their team. They require a high typing speed of 40 to 50 words per minute (wpm), excellent grammar skills, excellent communication skills, and sales experience. The pay is $9 to $14 per hour.