Are you looking for Online Live Chat Support Jobs? If so, you’re in luck. There are many companies that need people to answer live chat support for their websites. Here are a few of them: Automattic, OneSup, and Sutherland Global. If you’re interested in working for any of these companies, you can apply through their website. If you’re looking for a flexible schedule, you can work from home, which can be a great option if you want to work from home.
OneSup
Many online live chat support jobs are focused on remote guidance, answering customer questions, and communicating value in a virtual environment. Depending on the company, live chat support jobs can include following flowcharts, identifying known issues, and contacting a manager if needed. Some positions include processing payments, verifying information, and keeping track of reported issues. Live chat jobs can be available 24 hours a day or at certain hours.
Automattic
If you’re looking for online live chat support jobs, you’ve come to the right place. Automattic is looking for enthusiastic individuals who are willing to work from home to provide excellent customer service for WordPress sites. This live chat software allows you to handle multiple chats at the same time, and you can even tag each one with a particular category. You can use tags to identify product issues, new features, or general questions.
This web-based company deals with providing open-source platforms, such as WordPress and Tumblr. Automattic also has websites for Gravatar and WooCommerce. Automattic has several text chat operator jobs, and they employ customer service representatives in more than 75 countries. To apply, you must pass an initial screening process, then work for a certain number of days at Automattic before being offered a permanent position.
Sutherland Global
If you’d like to work from home as an online live chat support agent, you can get this opportunity through Sutherland Global. The requirements for this job vary according to project, but generally include a high school diploma and the ability to pass a credit and criminal background check. Additionally, you’ll need a computer with two to four GB of RAM, a hardwired Internet connection, and at least one USB port. The company offers both part-time and full-time positions, depending on your availability.
While this is a remote position, it does require you to have a computer with a high-speed internet connection. You will be working online and on social media. To be successful, you’ll need to be able to type at least 40 words per minute and have an internet connection with speeds between two and 10 Mbps. You should also have a noise-canceling microphone and dual-ear headset. And finally, you’ll need a smartphone that’s less than four years old.
Sutherland
If you’re looking for a work from home customer support job, you may be interested in a position with Sutherland. This company is seeking people who are looking for an opportunity to help clients improve business processes through the use of technology. The company pays through PayPal and offers a competitive compensation package. You will need high-speed internet connectivity and noise-canceling headphones to succeed in this position. If you’re interested in working for Sutherland, you can apply for a position through their website.
While Sutherland Global does offer remote live chat support jobs, qualifications vary per position. In general, you need a high school diploma and a valid credit or criminal background check. Other requirements include a distraction-free working environment and hardwired high-speed Internet. You should also make sure to check the company’s employment policies. The best part is that they hire people with experience in customer support. If you are looking for a full-time or part-time position, you can also try your luck on Upwork.
Asurion
Asurion is a great place to work if you’re looking to work from home and are enthusiastic about helping customers solve their problems. The company has an online chat platform where employees can post tips and tricks for customers to solve their problems. Their team of agents helps hundreds of millions of people worldwide unlock their technology potential by delivering a seamless customer experience. They anticipate customers’ needs and tailor their services to meet those needs.
Asurion is a technology protection company based in Nashville, Tennessee. In 2015, they were voted the Best Place to Work in the Nashville area. In addition, they’ve received the Microsoft Customer Excellence Award and the CES Innovation Award. With over 55 locations in nine countries and nearly 19,000 employees worldwide, Asurion strives to create an exceptional working environment for its associates. Asurion also offers flexible schedules, a culture that encourages work-life balance, and benefits like paid PTO and maternity/parent leave.
