You can make money from home if you have a good knowledge of web hosting. For instance, you can apply as a chat rep for Site5 and help their clients with technical support. However, you cannot provide phone support. But you can always request email support. Alternatively, you can sign up with freelancing websites like Upwork. It is one of the largest networks for freelancing and translation. You can focus on the technical aspect, while the company will handle all the business stuff.
Working from home
Online live chat jobs are a great way to work from home. They are customer service oriented and pay well depending on your skill level. You can work any time of day or night, and there are no set work hours or location requirements. Unlike other traditional jobs, you don’t need years of experience or a GED to get started.
There are many opportunities available on sites such as The Chat Shop. These companies are looking for native-level English speakers for customer support. You must be comfortable answering online chats and have good typing skills. You should also be comfortable with answering and expressing yourself clearly. Some companies require you to have a high-speed internet connection and have a windows-based PC.
Most of these jobs allow you to work from home, although some require in-house training. However, some companies prefer US-based contractors, and some may only accept applicants from certain states. You can also find remote chat jobs by searching freelance platforms. However, keep in mind that this kind of job may not be suitable for those who are easily distracted.
Benefits
Live chat is a highly popular way for customers to interact with brands and service providers. It saves customers time because they can multitask while they solve a problem. It also has one of the highest satisfaction rates of any support channel. It requires different communication skills than email or phone. Live chat support agents must be able to communicate clearly and efficiently in a fast-paced medium with limited interruptions.
Live chat also helps companies save money on their personnel costs, because live chat agents are able to handle multiple chats at a time. During a single chat session, a live chat agent can handle up to three customers at once. This is called chat concurrency. This means that a live chat agent can do three jobs at the same time without spending extra money.
Live chat can also ensure that customers are satisfied. It helps businesses get feedback from customers and personalize their products and services. It also allows businesses to learn about customers’ buying process and offer useful articles to help them along the way. In fact, six out of 10 customers will return to a business after a live chat session.
Requirements
If you’re looking for an online live chat job, there are a few basic requirements you need to meet before you start applying. First, you must have at least a high school diploma. You should also be at least 17 years old. You should also be able to type at least 40 words per minute. Second, you should have customer service experience. This is particularly important if you plan to work on an online customer support chat site. Lastly, you should be able to work in a distraction-free environment.
A few of the most popular chat platforms have their own requirements. LiveWorld, for instance, is a social media solutions company known for its “non-sales” conversations. This company is looking for part-time and full-time contractors to work as community moderators and social media support agents. The company requires that applicants have good English language skills and have some knowledge of Nordic languages. In addition, they must have at least 2 years of online community moderation experience.
Some companies require candidates to have at least a high school diploma or GED, as well as strong communication and typing skills. Some may even require specific certifications. For example, technical assistance jobs may require candidates to have a degree in computer science or IT, as well as a support specialist certification from a vendor like Google. Because the positions are remote, you will need a computer capable of running a chat application.
Sites to apply
If you’re looking for flexible hours and a flexible schedule, you may want to look into online live chat jobs. There are numerous online jobs that require little or no experience, and you don’t even need a GED to apply. You’ll also need a computer with a high-speed Internet connection and a Windows-based operating system.
Arise is one of the biggest freelancing websites, and it offers online live chat jobs for people with different backgrounds. You can apply for part-time or full-time positions, depending on your availability. But be careful not to apply for a job that’s a scam and costs you money.
Some clients require college degrees to apply for online live chat jobs, and having a relevant degree will give you credibility among customers. For example, if you’re applying to work as a tech support specialist, you may want to consider a degree in computer science or an engineering degree. However, most companies only require a high school diploma or GED equivalent and some previous customer service experience.
