If you’re looking for an exciting work-from-home customer service position, then online live chat jobs could be a good fit for you. This article covers the requirements, benefits, and requirements to apply for an online customer service position. Read on to learn more! In addition, you’ll discover how to find the best jobs and where to find them. Then, take advantage of our exclusive job listings to find the best positions!
Work-from-home customer service jobs
The number of work-from-home customer service jobs has steadily increased over the last several years as companies try to cut costs while reducing commuting time. Work-from-home agents perform the same duties as their brick-and-mortar counterparts, but are able to set their own schedules. Depending on the position, they may be required to memorize scripts or upsell customers.
To become a work-from-home customer service representative, you need a high school diploma or GED certificate and reliable internet and phone access. Prior experience in call centers, retail, or in customer-facing roles is helpful, but not required. You should have experience with spreadsheet software and excellent communication skills. Most companies require around 15 to 20 hours per week. For some positions, you may need to complete a background check.
Requirements
Some of the companies hiring for online live chat jobs require that you have at least a GED, a 50-word-per-minute typing speed, and high-speed internet connectivity. Others want you to have experience in customer service or technical support. Some require no experience and a few prefer bilingual candidates. Regardless of your preferred job role, there are many online chat jobs that can fit your skills. Here are some of the most popular companies hiring for online live chat jobs.
For sales representatives, a degree in computer science or a related field is necessary. Non-students can apply for positions like Apple At Home Advisor. These positions generally require at least two years of technical troubleshooting experience and a 2.7 GPA. Non-sales customer agents usually earn a flat-rate wage, but can receive commissions and other bonuses if their performance metrics are stellar. In general, online live chat jobs require between 20 and 40 hours of work per week. The work hours you work depend on the number of customers you handle.
Benefits
There are several benefits of working for an online live chat company. For one, live chat is cheaper than telephone customer support. According to a recent Forrester study, live chat customer support can save a company from seventeen percent to thirty percent in personnel costs. Second, live chat agents can address multiple chats at once, which reduces wait times for both the company and the customer. Finally, live chat can be a great way to engage customers and gain insight into what they want from a product.
The best part of an online chat job is that it’s available worldwide. All you need is a computer and internet access to apply. Most companies support electronic transfers of funds, but there’s still the question of whether the work is legitimate. Regardless of the company, however, it’s possible to earn a decent income from home. And, the best part? It’s legal and flexible. You can work part-time or full-time, depending on the demands and preferences of the company.
Requirements to apply
Requirements to apply for online live-chat jobs vary, but most require a high school diploma or GED equivalent. Some companies require that you have previous customer-service experience. Some of these jobs require full-time availability, while others require only part-time hours. While the minimum requirements for chat positions are similar to those for customer-service positions, some employers require that you have a background in technical support, such as computer science.
In addition to having a high-speed internet connection and a GED, you should be able to multitask and type 65 to 75 words per minute. You should also be able to relate well to customers and resolve issues in a helpful manner. Online live chat jobs are highly competitive, so you need to act quickly! If you think you have what it takes, go for it! You’ll love your new job, and it pays well!
