If you want to work from home, you can become a Live Chat Support Agent. You can sign up for an account at Upwork, which will allow you to communicate with clients and invoice them. The company will charge you a commission of 20% of the first $500 billed and 5% for billings over $10,000.
Working from home as a chat support agent
If you are looking for a flexible job that will allow you to work from home, consider a position as a chat support agent. There are several different companies that offer these positions, and you can choose the one that best fits your schedule. For example, some of the companies offer 24 hour work, while others only need you to be online during certain hours.
Many of these companies offer a combination of chat and email support. For example, Freshworks employs chat agents to provide support for its SAAS customer service. Some of these positions also require phone work, so you will have to be comfortable with being on the phone. You can also look for these positions on Upwork, where you can bid on online chat jobs. In order to be hired for these positions, you’ll need to create a profile and set your bids based on what you are expected to make. Other companies offering home chat positions include Global Response, Apple, and OneSupport.
Chat support agents don’t necessarily need private workspaces, although you will need a computer and reliable Internet connection. You’ll also need good typing skills and the ability to multi-task. As a chat support agent, your duties will be varied, but most of the jobs will require excellent customer service skills. Your resume should highlight your customer service experience, as well as any relevant training and education. Some positions may require advanced degrees and a thorough knowledge of the product or service.
If you’ve ever wondered about how much you could make as a live chat support agent, you’re not alone. Chat support jobs come in many varieties. The most common are sales, technical support, and content moderation. However, there’s a good chance that many of these jobs will overlap with each other.
SiteStaff, for example, advertises that its customer service representatives are college-educated and have technical knowledge of the brand’s products. They also offer a variety of benefits, including free internet and even an iMac! The salary range for such work from home positions is approximately $13 to $16 per hour. Another popular choice is Arise, which provides independent contractors with the opportunity to work with any client they choose. While Arise has good reviews for its flexible scheduling, some agents have complained about technical problems and inadequate training.
Another option for live chat support work from home is Needle. This company is a great option for people with technical skills and a desire to help people. Needle pays based on the number of chats handled, so the more you complete, the more money you’ll earn. The application process takes less than an hour, and it’s reviewed within two days. If you meet the requirements, you can choose how many hours you want to work each day and make the most money!
Many companies that hire remote workers for chat support are looking for individuals with excellent communication skills and a passion for customer service. While many chat support jobs require some phone work, others are entirely online, email, or social media based. Some companies are looking for people with a high school diploma or GED and a perfect command of English to be eligible for a position.
Live chat support agents must be able to multitask while providing assistance to customers. It’s important to understand what the customer is trying to say and how to approach them in a professional manner. Often, customers want to resolve their issues as quickly as possible, so chat support agents must be able to handle a high volume of chats at the same time.
Companies that hire chat support agents
There are a variety of benefits to working for companies that hire chat support agents. Chat support agents are responsible for answering customers’ questions and are often required to multitask. They must be proficient with computers and must know how to use customer service software. They are also required to have a good attitude.
Companies that hire chat support agents can be found in a wide variety of industries. Many of these companies are technology companies and recognize the importance of providing quality customer support. Before applying for one, however, it is critical to ensure your resume is customized and error-free. Companies are particularly interested in those with good written communication skills.
Technical requirements for chat support agents work from home vary, but most require a good wired internet connection, a modern operating system, and a quality headset. Some companies provide the necessary equipment, but most will require the applicant to provide their own.